Frequently Asked Questions

Everything you need to know about our discovery process

Q1. Who should be on this call?

The most productive calls include 1-2 people: someone who manages day-to-day pricing or inventory (operations/procurement leader) and someone who makes budget decisions (CEO, CFO, or COO).

If you're a small team where one person wears both hats, that works too.

Q2. Is this really just 30 minutes?

Yes. We respect your time. Most discovery calls run 25-30 minutes. If we need more time to answer specific questions, we'll schedule a follow-up rather than run over.

Q3. Do I need to prepare anything before the call?

No preparation required. We'll ask questions about your business during the call. That said, if you have recent financials or operational challenges top-of-mind, those insights help us provide more specific guidance.

Q4. Will you pressure me to buy something?

No. This is a qualification call for both of us. If your challenges, timeline, or business model don't align with our solution, we'll tell you directly.

Q5. What happens after the discovery call?

If there's a mutual fit, we'll typically:

  1. Schedule a customized demo showing how Intuilize works with your specific ERP system and business challenges
  2. Walk through relevant use cases that match your pain points (pricing, inventory, or both)
  3. Discuss implementation approach and realistic timelines for your situation

Q6. What if I'm just exploring options right now?

Perfect. Most of our customers spend 3-6 months evaluating solutions. This discovery call helps you understand what's realistic for your business, typical ROI ranges, and implementation timelines—so you can make an informed decision when you're ready.

Q7. What ERP systems do you integrate with?

We seamlessly integrate with Prophet 21, Business One, NetSuite, Acumatica, Microsoft Dynamics, Infor, TrulinX, Distribution One, The Business Edge, Eclipse, Epicor, and inXsql. We'll confirm compatibility on the discovery call.

 

Q8. What happens if there's not a fit?

We'll tell you honestly—and often point you toward alternative approaches that might work better for your situation.

Q9 How quickly could we see results if we move forward?

Typical customers achieve 3X ROI within the first year, with results visible within 90 days after implementation completes. Implementation itself takes 12 weeks for most mid-market distributors. We'll discuss your specific timeline on the call.

Q10. What's your pricing model?

We offer predictable subscription pricing based on your revenue tier, billed monthly with a 90-day minimum commitment and walk-away clause.

We'll discuss specific pricing during the proposal stage—after you've seen your projected ROI.

Q11. How much of my team's time does implementation require?

Minimal. Implementation requires approximately 7-10 hours of your team's time upfront, then about 1 hour per month for stakeholder review meetings. Intuilize does the heavy lifting of implementation and ongoing optimization.

Q12. How is this different from enterprise solutions?

We're the only profit optimization platform built specifically for mid-market distributors that delivers both pricing AND inventory in one integrated solution—without forcing you to implement both upfront.

Enterprise solutions force you to choose one or the other—requiring separate implementations, teams, and 3+ year contracts. Intuilize starts with your biggest pain point (pricing or inventory), proves value in 12 weeks with minimal time burden, then expands to the second solution once your tribal knowledge is documented.

You get enterprise-grade profit optimization for both challenges—without enterprise complexity, cost, or risk.

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